At LanternSol, we strive to provide top-quality e-commerce development services to all of our clients. However, we understand that sometimes things don’t go as planned and you may not be completely satisfied with the end result. In these situations, we have a case-by-case policy for refunds.
To request a refund, please contact us within 14 days of receiving your completed project. We will review your request and work with you to come up with a satisfactory resolution. This may include revising the project to meet your expectations, or providing a partial or full refund depending on the circumstances.
Please note that our default policy is to not provide refunds. We will only consider a refund request if we are unable to deliver the agreed upon services or if there are significant issues with the quality of our work.
We appreciate your understanding and cooperation in this matter. If you have any questions or concerns about our refund policy, please don’t hesitate to reach out to us. Our team is always here to help and we want to ensure that you are 100% satisfied with our services.